Frequently Asked Questions
We are happy to help!
Because we are more than just an activity providers company. We are a team of travel experts, photographers, and native guides who know every corner of the island like the backs of our hands. We genuinely LOVE OUR ISLAND, and with years of exploring under our belts, we’ve got the best tips and connections to help you discover the essence of Madeira.
Yes and we keep saying it: Madeira is a kind of paradise on Earth. You will not encounter any venimous animals or feel endangered while strolling through the city. That’s a guarantee.
However, let’s keep it real; our wild nature constantly reminds us how cautious we must be. Navigating through the mountains and alongside the rivers has inherent risks; that’s why we only hike in secure places, prioritizing the safety and enjoyment of all our adventurers.
We do provide with Personal Accident Insurance and liability (according to Portuguese law) but we highly recommend you to buy a personal travel insurance to cover yourself and your travel plans against any circumstances that might occur.
By being located off the coast of Africa, Madeira benefits from a subtropical climate, consequently remaining relatively mild throughout the year. The rainy season adds great charm to the island, filling its waterfalls and lush landscapes with water. Summer remains very pleasant with temperatures around 25-28°C.
About the climate:
Madeira is a year-round destination and has six microclimates! Locals will tell you: if it’s raining on one side, it’ll be sunny on the other. The south is typically sunny and dry with a lot of banana plantations, while the north, with its mountain ranges blocking clouds and dense jungles, tends to be more humid. Weather in mountainous areas is pretty difficult to predict, so pack a waterproof and warm coat in winter, and a good windbreaker in summer.
About the Festivities:
Festival periods such as the Flower Festival, year-end celebrations, and summer fairs are highly popular in Madeira and attract thousands of visitors every year.
If your interest is to explore the island’s less touristy areas and venture off the beaten path, we’ve got you covered!
Credit cards and cash are accepted, with the latter being more commonly used in rural areas. ATMs are available almost everywhere on the island.
SO GOOOD !
It’s probably one of the best aspects of the island. From freshly caught fish and seafood to meats, vegetables, and tropical fruits, Madeira stands out for the quality of its regional products derived from ancestral traditional agriculture, all with a Portuguese cuisine twist.
Madeira Island is an autonomous region of Portugal and part of the European Union (EU). It generally offers visa-free entry on arrival for citizens of many Western countries, including the United States, Canada, Brazil, the United Kingdom, Australia, New Zealand, as well as all other EU member states.
Hiking boots, hiking gear, a waterproof jacket, warm layers, and a small backpack are absolute must-haves for exploring Madeira’s trails. Occasionally, you might also need a flashlight for certain paths, but usually, that’s all you’ll require.
Yes! Just fill out our questionnaire (link), and our local expert will take care of the rest. Typically, you’ll receive a response within 48 hours with a proposal and the opportunity to communicate with him to adjust your plan if needed.
Yes! All transfers are included in our organized packages, and your luggages are transported by car from one accommodation to another. So, you’ll have them with you every night.
Yes ! Solo travelers are welcome to book tours. In case that no other participants sign up for the tour on the scheduled day, it will be canceled. You will be notified two days prior to the tour date, allowing you time to explore alternative options. In such cases, you will have the choice to reschedule your tour or receive a full refund.
Check here our « Solo travel Trips »
The earlier, the better. We often have reservations several months in advance, especially for the Flower Festival in early spring, the Wine Festival in September, the summer period, the year-end festivities…
